Neon Service Center

100 Transactions

$299.99 / mo

Buy
What's included:
  • 100 Transactions
  • Unlimited Users
  • Add/Quote/Remove Vehicles
  • Add/Quote/Remove Drivers
  • Change Lessee/Mortgagee
  • Policy Cancellation
  • Remarkets
300 Transactions

$599.99 / mo

Buy
What's included:
  • 300 Transactions
  • Unlimited Users
  • Add/Quote/Remove Vehicles
  • Add/Quote/Remove Drivers
  • Change Lessee/Mortgagee
  • Policy Cancellation
  • Remarkets
1000 Transactions

$999.99 / mo

Buy
What's included:
  • 1000 Transactions
  • Unlimited Users
  • Add/Quote/Remove Vehicles
  • Add/Quote/Remove Drivers
  • Change Lessee/Mortgagee
  • Policy Cancellation
  • Remarkets

- Annual subscription, billed monthly
- Based on eligible AMS
- Add/Quote/Remove = 1 Transaction
- Comparative Rater Remarket = 3 Transactions
- Direct to Carrier Remarket = 3 Transactions per Carrier

A game-changer for scale and margins

After watching thousands of CSRs create tens of millions of cases the data is clear: CSRs are overloaded with processing, preventing them from working on what matters most to the customer and the agency.

Data

  • 65% of a CSR's time is spent changing coverage and remarketing accounts— high-volume, no-margin processing
  • These requests prevent CSRs from doing what matters most, like talking to customers about coverage, pricing, claims and advice
  • It doesn't work for the customer, employee or agency when CSRs spend all their time working on things that matter least to stakeholders

NSC changes everything

  • Connected via API to your AMS or the neon CRM, you can now push-button process these requests to the industry’s first third-party connected service center
  • Neon Service Center connects directly to your AMS and allows your CSRs to chose which customer requests get sent to NSC:
    • Locate the account in your AMS
    • Click on the policy you wish to work on
    • Hit the NSC button
    • Choose the case type:
      • Add/remove/quote driver
      • Add/remove/quote vehicle
      • Change mortgagee/lienholder
      • Remarket policy
      • Cancel policy
    • Attach documents if needed
    • Send to NSC for processing
  • NSC does the work, documents the process, and returns to the case queue and your AMS policy log notes

Watch a brief demo

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